Flagging that hundreds of employees are terminated every year due to non-compliance, Wilson has also emphasised that the staff need to act in the right way even when others are not looking.
As Air India implements cost-saving measures amid significant financial headwinds, Wilson made the remarks during the town hall meeting with the staff on Friday, according to sources.
Also Read| Air India delays salary hikes, pushes cost cuts amid volatile FY26 outlook
Tata Group-owned Air India has around 24,000 employees now.
The airline’s CEO and MD said that over the past three years, “we have terminated more than 1,000 people for ethical breach” such as smuggling things off the plane and allowing excess baggage onto the aircraft without being charged.
He also mentioned hundreds of staff who had misused the Employee Leisure Travel (ELT) system and added that such things should not happen.
In March, sources told PTI that the airline has detected large-scale discrepancies in the utilisation of its leisure travel policy, involving more than 4,000 employees and has initiated corrective actions, including imposing penalties on the erring staff.
Also Read| Air India is set to reduce its flight operations by approximately 100 daily flights due to escalating jet fuel prices.
Air India has resorted to cost-cutting measures, including holding back annual increments for staff and asking them to cut discretionary spending as well as non-critical expenditures, warning of “tough times”.
On Friday, Wilson told the staff it is going to be a “very, very difficult year” if things don’t improve on the Middle East front.
The Air India Group — Air India and Air India Express — is projected to have incurred more than Rs 22,000 crore loss in the financial year ended March 2026.
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