The Sapphire’s 16-pin RX 9070 XT appears to be the most affected RX 9070 XT GPU, with new reports surfacing every few weeks.
One Redditor RMAs Sapphire’s RX 9070 XT Nitro+ Twice, While Another User Reports Familiar 16-pin Power Connector Burns
I haven’t tallied the exact number of cases of burnt 16-pin power connectors on the Radeon RX 9070 XT, but the Sapphire’s Nitro+ edition appears to account for the majority of them. There are only two Radeon RX 9070 XT cards that are equipped with the notorious 16-pin power connectors, and both have been reported multiple times for connector burn incidents.
Two Redditors have shared similar experiences recently, but one had already witnessed the connector burning two months ago. The Redditor u/ProfessionalHost3913, who previously told us about his burnt 16-pin connector on the RX 9070 XT Nitro+, is once again applying for RMA for the card, but this time it appears to be for a different reason. The user said he paid for shipping and insurance for the first card, but commends Sapphire for a quick replacement.
However, his second card came scratched out of the box as if it were used and refurbished. Still, the user continued using it, but the card had serious issues with performance, as it couldn’t reach its full potential. While his first GPU was able to score nearly 26,000 points in 3DMark Time Spy, the replacement card could only reach up to just 19,000 points, which is a clear downgrade. Hence, he is applying for another RMA.
Nonetheless, there is another user, u/WozzerBo, who reported a burnt 16-pin power connector on the Sapphire RX 9070 XT Nitro+ edition the same day. We can clearly see the classic top-row burn pattern on the connector, which is consistent with what we observed in previous cases. The user reports that the GPU experienced high VRAM temperatures, prompting him to apply for an RMA. The company reportedly sent him the same unit without repair, but this time, they tampered with the screw marked with red paint.
I already did. They refused to RMA and lied about it being tampered with, and then when I made a complaint and took it further up the company, they sided with themselves over me and dismissed the complaint
– WozzerBoi
Now, as he had his 16-pin connector burnt, the company is refusing to replace the card, blaming the user for allegedly tampering with it. So, it’s not just about the connector burning anymore, but extends to how some GPU vendors are handling RMA requests in an unethical manner
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