If you want Health AI to provide a personalized experience, you give it permission to access your available medical records such as medical history, medications, lab results, and clinical notes through the Health Information Exchange, the nationwide secure system for sharing patient medical data, by completing a clear consent process. In addition, Health AI can access relevant health purchases on Amazon, like vitamins or blood pressure monitors. This information enables Health AI to provide better, personalized responses. For example, if a patient with asthma develops a cough during flu season, Health AI incorporates that patient’s specific medical history—their asthma diagnosis, current medications, and past flare-ups—and asks follow-up questions that distinguish between a routine issue and something more serious.
